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Your email address is your sign-in identity and where transactional mail goes.

Verifying

Unverified accounts work — verification is not a gate on creating an agent. Press Verify on Account settings and open the link in the message.

Changing it

Enter the new address and press Send Confirmation. The link goes to the new address, and you must open it from that inbox.
Your current address stays in use until you do. That is deliberate: a change that took effect on request would let a mistyped address lock you out of your own account.
Cancel change drops a pending change and keeps your current address.

When the address is already taken

An address that belongs to another account is refused. If the other account is also yours, delete or change that one first.
Last modified on August 31, 2026